MSRA3Microsoft has launched a new tool to fix issues with Office 365. It’s easy to download and install on a PC from the following link.

https://diagnostics.outlook.com/

 

Well the name is a bit unfortunate Microsoft Support and Recovery Assistant (MSRA). Hmm, isn’t this a super bug that hospitals struggle with?

Ok, I’m going to give this a go:

MSRA1

Well the progress bar goes a bit funny. The download progress and installation progress get a bit confused.

MSRA2

Then after the first attempt I got a failed to install message. The second attempt was better:

MSRA3

After the I agree the following dialog appears:

MSRA4

 

Ok I’ve got options here. Depending on my issues I can select a different option. As I’m quite technical I’m going for the Advanced option. (I’m the kind of person that doesn’t read manuals, I just go for it when I get my Ikea furniture in flat packs). And then I click on Next.

MSRA5

There is only 1 option there. So I guess that is the one!

MSRA6

I’m getting excited, after a few Next buttons and no choise I must be getting close to the center of the maze.

MSRA7

The are getting the clue:

MSRA8

Well I’m getting bored

MSRA9

And we’re done!

MSRA10

 

 

 

 

Avatar for Pieter Veenstra

By Pieter Veenstra

Business Applications Microsoft MVP working as the Head of Power Platform at Vantage 365. You can contact me using contact@sharepains.com

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