Office 365 – Create a user feedback form within minutes with SharePoint Online and Microsoft Forms

After my last week’s post Feedback is important, but please don’t bother my users, I thought about creating a feedback form within the modern experience of Office 365. I’m going to restrict myself to out of the box functionality. So no development! And I want it quick!

So I’m starting with a new communication site:

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Then add a web part and select the Microsoft Forms web part:

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Then click within the web part on New form:

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Supply a name for your form. Note that if this form name already exists within Microsoft forms you will get an ugly error.

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Now we are ready to add the questions:

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I like positive feedback ( feel free to leave positive feedback in the comments box below this post ) so I’ve added a few options:

 

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Then I added a free text box for comments:

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As there may be a need for some longer comments, I’m also enabling the long answers option. you can compare this to the single line and multi line fields in SharePoint:

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Now that the questions are complete I’m going back to my SharePoint communication site. Once the page has been published the feedback form appears, ready for my end user to fill in.

 

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4 thoughts on “Office 365 – Create a user feedback form within minutes with SharePoint Online and Microsoft Forms

  1. commented on November 24, 2017 by Dimitar Miriyski

    Not bad for a quickie, but doesn’t support people fields, does not integrate too well into the ecosystem yet.

    • Hi Dimitar, don’t forget that Forms is still in preview only. It can’t do everything, but hopefully this example shows that it is very usable for some things.

  2. commented on September 5, 2018 by Mr Asad Rajput

    Hi Pieter
    What a great idea and very well written post!

    Is there a way to extend this and collect Page URL ? What we want to do is have this on every page to collect feedback.
    cheers

    • I don’t think that Forms will let you collect the current url. You might need to look at using a PowerApps or SPFx app instead.

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