Office 365 – Microsoft Support and Recovery Assistant for Office 365

MSRA3Microsoft has launched a new tool to fix issues with Office 365. It’s easy to download and install on a PC from the following link.

https://diagnostics.outlook.com/

 

Well the name is a bit unfortunate Microsoft Support and Recovery Assistant (MSRA). Hmm, isn’t this a super bug that hospitals struggle with?

Ok, I’m going to give this a go:

MSRA1

Well the progress bar goes a bit funny. The download progress and installation progress get a bit confused.

MSRA2

Then after the first attempt I got a failed to install message. The second attempt was better:

MSRA3

After the I agree the following dialog appears:

MSRA4

 

Ok I’ve got options here. Depending on my issues I can select a different option. As I’m quite technical I’m going for the Advanced option. (I’m the kind of person that doesn’t read manuals, I just go for it when I get my Ikea furniture in flat packs). And then I click on Next.

MSRA5

There is only 1 option there. So I guess that is the one!

MSRA6

I’m getting excited, after a few Next buttons and no choise I must be getting close to the center of the maze.

MSRA7

The are getting the clue:

MSRA8

Well I’m getting bored

MSRA9

And we’re done!

MSRA10

 

 

 

 


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Avatar of Pieter Veenstra

Is your business still running on paper trails, sprawling Excel files, or ageing Access databases? There's a better way — and I can show you exactly what it looks like. I'm the Technical Director of Vantage 365, a Microsoft solutions consultancy working with clients across the UK, the Netherlands, and worldwide. For over 30 years I've been turning messy, manual business processes into clean, automated systems that save time, reduce errors, and give teams the visibility they need to make better decisions. SharePains is not just any blog run by a Microsoft MVP. Have you ever used Try-Catch in Power Automate? The original post about Try-Catch in Power Automate can still be found on this site, https://sharepains.com/2018/02/07/try-catch-finally-in-power-automate-flow/ Or have you ever used the Pieter’s method to avoid variables and speed up your flows? https://sharepains.com/2020/03/11/pieters-method-for-advanced-in-flows/ You can contact me using contact@sharepains.com

Avatar of Pieter Veenstra

Is your business still running on paper trails, sprawling Excel files, or ageing Access databases? There's a better way — and I can show you exactly what it looks like. I'm the Technical Director of Vantage 365, a Microsoft solutions consultancy working with clients across the UK, the Netherlands, and worldwide. For over 30 years I've been turning messy, manual business processes into clean, automated systems that save time, reduce errors, and give teams the visibility they need to make better decisions. SharePains is not just any blog run by a Microsoft MVP. Have you ever used Try-Catch in Power Automate? The original post about Try-Catch in Power Automate can still be found on this site, https://sharepains.com/2018/02/07/try-catch-finally-in-power-automate-flow/ Or have you ever used the Pieter’s method to avoid variables and speed up your flows? https://sharepains.com/2020/03/11/pieters-method-for-advanced-in-flows/ You can contact me using contact@sharepains.com

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