All these log in windows and log out options in Microsoft Teams can be very confusing.
Most users will be familiar with the basic log in procedure in Microsoft Teams. If you use the Microsoft Teams App Or if you use the browser to access Teams in both cases you will get asked for your log in details unless you use something like Single Sign On and the login procedure is simplified.
If you happen to log into a different Microsoft 365 tenant then you will find yourself with a guest experience.
As you use the windows app, a browser or a InPrivate browser and even when you use different browsers all together, you will find that things sometimes get confusing.
For most people however, the login process is simple as most users will only login to the own companies Teams.
In Teams, there are a number of log out options. The most obvious one is in the App when you click on your photo.
If you thought that the logout in the app got things sorted then you might get confused like many others. Within the app you might find the sign out option when you click on your photo. But this may not be enough yet.
Although this will get you out of the app and your app will restart. There is also a back ground process in Microsoft Teams that runs on your machine. This process will keep you logged in as you are.
Sign out from the Teams service
So in my environment I’m starting teams by clicking on the app and my windows login is being recognised. This will now give me background process for teams and the teams app as you might expect! I know that quite a few people don’t find things this easy, but in my case this is how easy it can be. Have you noticed the Quit and the Log out options here?
The Quit and the Log out options both will end the back ground process, but the log out will restart it for you so that you can login.You now get the login window that gives you the option to login. This now also gives you the option to login to a different tenant.
As a consultant I often log in to different tenants and this option to login, even though it is a bit hidden does come very useful and of course it is still possible to login to my Company tenant as well.
Within the Google Chrome and the Edge Chromium browser there is an option to create separate profiles. Each profile should be connected to only 1 Microsoft 365 account.
For each Microsoft 365 account that you use you could create a separate profile in Chrome. This is quite an easy procedure and it will avoid mixing up accounts. Before I started using profiles it happened so many times that I was logged in with one account in for example Microsoft Teams while I was logged into the Admin Center with a different account. A mistake easily made and potentially very damaging when you clean up tings in the wrong environments.
Taking this solution to Microsoft Teams, I often use the app for my own company account. When I then need to use an account that is connected to a different tenant I will use a browser and I will create a new browser profile if I haven’t already get a profile for that tenant.
Of course, guest access being given to your account is easier, however you will then find limitations of being a guest account in someone else’s tenant. Some of the features available as a full non guest user might suddenly not be available and then the log out procedure mentioned earlier may help.
If you need any help getting your log in or log out issues resolved please feel free to leave a comment below. When possible I will try to help.