Internet Explorer 11 giving Faulting application

My Internet Explorer 11 keeps giving me the following crash when I visit a SharePoint library with online presence showing:

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17416, time stamp: 0x5452eed9 Faulting module name: OLEAUT32.dll, version: 6.3.9600.17415, time stamp: 0x54503d59 Exception code: 0xc0000005 Fault offset: 0x0000a95b Faulting process id: 0x201c Faulting application start time: 0x01d031c6e264cd66 Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\Windows\SYSTEM32\OLEAUT32.dll Report Id: 23131afc-9dba-11e4-82dd-f4b7e2ddbc9a Faulting package full name: Faulting package-relative application ID:

I was struggling to find a solution for this until I found Marc’s article one this. As soon as I hover over the online presence icon in SharePoint IE 11 crashes so it must be the same issue


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Is your business still running on paper trails, sprawling Excel files, or ageing Access databases? There's a better way — and I can show you exactly what it looks like. I'm the Technical Director of Vantage 365, a Microsoft solutions consultancy working with clients across the UK, the Netherlands, and worldwide. For over 30 years I've been turning messy, manual business processes into clean, automated systems that save time, reduce errors, and give teams the visibility they need to make better decisions. SharePains is not just any blog run by a Microsoft MVP. Have you ever used Try-Catch in Power Automate? The original post about Try-Catch in Power Automate can still be found on this site, https://sharepains.com/2018/02/07/try-catch-finally-in-power-automate-flow/ Or have you ever used the Pieter’s method to avoid variables and speed up your flows? https://sharepains.com/2020/03/11/pieters-method-for-advanced-in-flows/ You can contact me using contact@sharepains.com

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