Last week I noticed that tenant templates at were unavailable.

When I logged a support call I received the following from Microsoft support:

The Microsoft Demos website is undergoing a major update and will be offline starting today (5/19/2017) at 12:00pm PDT. The Demos website will return Monday (5/22/2017) at which time new QuickTenants will be available.

Please note that the Microsoft Demos support team is transitioning to new ownership as part of this major update. This support request is being closed as part of that transition. Please check back Monday, and if you are still have any issues file a new support request at that time.


Today I found that the demos site has been renewed and my demo tenants seems to all have been removed. It’s still possible to access the old tenant however they don’t appear in the new demos site.

Also when trying to create a new demo tenant things don’t really go as expected. when you try to create a new tenant the message:

JSON.parse: unexpected character at line 1 column 1 of the JSON data

will appear:

Office 365 - Support was so good Microsoft Office 365 json parse

In Chrome the error is similar:

Unexpected token < in JSON at position 0

Avatar for Pieter Veenstra

By Pieter Veenstra

Business Applications and Office Apps & Services Microsoft MVP working as a Microsoft Productivity Principal Consultant at HybrIT Services. You can contact me using

2 thoughts on “Office 365 – Support was so good”
  1. I tried creating new tenant using category “Media & Cable” but getting “invalid Character” error.

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