Office 365 – Support was so good

Last week I noticed that tenant templates at demos.microsoft.com were unavailable.

When I logged a support call I received the following from Microsoft support:

The Microsoft Demos website is undergoing a major update and will be offline starting today (5/19/2017) at 12:00pm PDT. The Demos website will return Monday (5/22/2017) at which time new QuickTenants will be available.

Please note that the Microsoft Demos support team is transitioning to new ownership as part of this major update. This support request is being closed as part of that transition. Please check back Monday, and if you are still have any issues file a new support request at that time.

Today I found that the demos site has been renewed and my demo tenants seems to all have been removed. It’s still possible to access the old tenant however they don’t appear in the new demos site.

Also when trying to create a new demo tenant things don’t really go as expected. when you try to create a new tenant the message:

JSON.parse: unexpected character at line 1 column 1 of the JSON data

will appear:

In Chrome the error is similar:

Unexpected token < in JSON at position 0

Pieter Veenstra

Is your business still running on paper trails, sprawling Excel files, or ageing Access databases? There's a better way — and I can show you exactly what it looks like. I'm the Technical Director of Vantage 365, a Microsoft solutions consultancy working with clients across the UK, the Netherlands, and worldwide. For over 30 years I've been turning messy, manual business processes into clean, automated systems that save time, reduce errors, and give teams the visibility they need to make better decisions. You can contact me using contact@sharepains.com