There’s a problem that needs to be fixed in Power Automate

Have you ever had your flows showing the following error: There’s a problem that needs to be fixed to trigger this flow. To see more details open flow checker.

There's a problem that needs to be fixed
There's a problem that needs to be fixed in Power Automate 1

Flow Checker Error details

So the first thing to do is to open the Flow checker.

There's a problem that needs to be fixed
There's a problem that needs to be fixed in Power Automate 2

There is a link that says go to the trigger. When you click on that you will get to the flow run. This is actually quite important. Maybe I should look into this in a bit more detail.

When the flow isn’t triggered the flows also will not appear in this kind of error state. So depending on the trigger of your flows you might discover the problem quicker.

My trigger is failing (for whatever reason), but it will only fail once the trigger is trying to run. So for example flows that check every minute for changes in a datasource will only start to fail after a minute.

There's a problem that needs to be fixed in Power Automate
There's a problem that needs to be fixed in Power Automate 3

Then when you open the trigger up you can find the reason for the problem. Unauthorized.

The flow is still using the same account as before, so something must have changed to the account that is owning the flow.

There's a problem that needs to be fixed in Power Automate
There's a problem that needs to be fixed in Power Automate 4

Fixing “There’s a problem that needs to be fixed to trigger this flow. “

When I look at the connection used by the flow all looks good.

There's a problem that needs to be fixed in Power Automate
There's a problem that needs to be fixed in Power Automate 5

In this case I know what happened and what caused the problem. So my conclusion is that the above connection overview is not up to date.

The password was changed for the account in question and this means that you would expect one of those fix connection links, but they seem to take a bit longer to appear.

So, what to do next?

The first step is to have a look at the connections within Power Automate. once you have found the connection that is used by your trigger in your flow the fix is easy.

Select the switch account in the ellipses menu, as shown below

There's a problem that needs to be fixed in Power Automate
There's a problem that needs to be fixed in Power Automate 6

You will now get a login screen

There's a problem that needs to be fixed in Power Automate
There's a problem that needs to be fixed in Power Automate 7

Just click on the same account again.

And now the connection is fixed and my flow checker has stopped complaining and the There’s a problem that needs to be fixed error has now disappeared.

There's a problem that needs to be fixed in Power Automate
There's a problem that needs to be fixed in Power Automate 8

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Avatar of Pieter Veenstra

Is your business still running on paper trails, sprawling Excel files, or ageing Access databases? There's a better way — and I can show you exactly what it looks like. I'm the Technical Director of Vantage 365, a Microsoft solutions consultancy working with clients across the UK, the Netherlands, and worldwide. For over 30 years I've been turning messy, manual business processes into clean, automated systems that save time, reduce errors, and give teams the visibility they need to make better decisions. SharePains is not just any blog run by a Microsoft MVP. Have you ever used Try-Catch in Power Automate? The original post about Try-Catch in Power Automate can still be found on this site, https://sharepains.com/2018/02/07/try-catch-finally-in-power-automate-flow/ Or have you ever used the Pieter’s method to avoid variables and speed up your flows? https://sharepains.com/2020/03/11/pieters-method-for-advanced-in-flows/ You can contact me using contact@sharepains.com

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