So I’ve been using Microsoft Teams for quite a while now. I’ve got access to many internal teams and now that Microsoft has introduced external access teams I’ve been given access to a team within a different tenant.
How do I access this team?
Well I noticed quite quickly that there is a guest account available.
So I tried switching account and …
Then I got the following dialogue:
Ok, this is great all seems to be working and I’m getting excited.
I click on Next
and I get a nice graphic that keeps me entertained while things are happening in the background. I’m always glad to see that Microsoft spends time on getting the entertainment working before everything else is working.
After a couple of minutes:
And again things don’t work straight away. Well I’m hoping that things are still being deployed and that within the next few days everything will be in place.
So having given up for the moment how do I get back to my internal teams. As the app is not starting properly this is a bit tricky.
Simply click on the Sign Out link and restart the app and the default account will be used. Phew!
When I had a look at the Microsoft Teams logs I found quite quickly the following errors and warnings:
[code lang=text]
2017-09-12T12:00:59.499Z War AUTHSSO: Unable to fetch updated user profile due to app state. Returning cached user
2017-09-12T12:00:59.499Z War AUTHSSO: Unable to fetch updated user profile due to app state. Returning cached user
2017-09-12T12:00:59.483Z Inf quick-calendar: quick-calendar ctrl constructed
2017-09-12T12:00:59.403Z Err TeamService: [verify user settings] user is not authorized
2017-09-12T12:00:59.401Z Err usersGroupsSettings: [getMyGroupsSettings] Failed to get the groups settings of logged-in user. Error: “App offline cannot complete request”2017-09-12T12:00:59.399Z War DM: App offline cannot complete request
2017-09-12T12:00:59.399Z War usersGroupsSettings: [getMyGroupsSettings] Failed to get the groups settings of logged-in user on 1st try. Retry 2nd time…2017-09-12T12:00:59.399Z War DM: App offline cannot complete request
2017-09-12T12:00:59.393Z War Unable to load directive. directiveName: undefined, newVal: null, scope.directive: null
2017-09-12T12:00:59.311Z War AUTHSSO: Unable to fetch updated user profile due to app state. Returning cached user
2017-09-12T12:00:59.308Z War AUTHSSO: Unable to fetch updated user profile due to app state. Returning cached user
[/code]
Then we double checked that the external sharing in Teams was enabled.
And … All started working.
Issues found so far
Assignments
One unexpected issue found so far is that I can’t see the assignments in the assignments tabs. Also on the left hand side Assignments is missing. Also Meetings seems to be missing but I’m guessing that the meetings would be managed within your default tenancy.
Sorry, something went wrong
Class Notebook
When Trying to access the class notebook as a guest, I got a similar error:
We’re having trouble finding your notebook
NOTE: This issue seems to be resolved since 21 September 2017
guest teachers
It is not possible to add a guest as a teacher in the education version of teams
Relevant user voice entries that need up voting
This is almost certainly because guest access has not been enabled in the _receiving_ tenant. There’s a glitch where you can still invite a guest even when it’s disabled in your tenant – that will be fixed quite soon. But because the switch is off at the tenant level, even if the guest is invited (due to the aforementioned glitch), they cannot login, as expected. -@danspot
I will not be able to enable external sharing in my tenant. When will this be fixed?
After enabling guest access in the sharing tenant things started working
Did the guest access have to be activated with the receiving tenant or on both ends? Has a uservoice request been opened re. OneNote guest access?
Sorry, concerning 1st point, I only read the comments afterwards which address that point. My second concern still stands.
Just the sharing end
I will investigate if there is a uservoice. If not then I will create one.
The uservoice for fixing notebook issues is now here:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/31416988-guest-users-should-be-able-to-open-notebooks
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